Why rental companies need CRM
SUP boards are booked out a week before a sunny weekend and sit idle on weekdays. Bookings come by chat, kits are assembled by hand, and on Saturday morning there is one paddle for two boards.
ProkatOS links customers, rentals, items, tariffs, payments, charges, maintenance, warehouse movements and staff actions. Instead of disconnected rows, the owner sees a business story that can be audited.
What SUP rentals need
- Weekend and holiday bookings
- Kits: board, paddle, vest, pump
- Deposits and punctures
- Seasonality and different weekday and weekend tariffs
How ProkatOS helps
- Takes online bookings without double bookings
- Keeps what belongs to the kit in the board card
- Gets the agreement signed on a phone by the water
- Records punctures and repairs per board
Weekend bookings collect themselves, kits stay complete and the owner sees fleet use by day and season.
What ProkatOS covers
Start with clients, an item catalog, tariffs, rentals and payments. Then add finance, warehouse, reports, web portals, notifications, automated backups and custom development.
Roles keep work controlled: operators handle rentals, accountants review money, administrators manage settings and permissions.
Business result
Owners can see rented items, customers with debt, maintenance, popular tariffs, promo code usage and item profitability.
See also: ProkatOS pricing, bike rental software, rental automation.