Outdoor gear rental CRM

Why rental companies need CRM

Outdoor gear is rented for several days for a specific trip, often well ahead. A tent comes back wet, missing pegs or with a hole, and cannot go to the next customer right away.

ProkatOS links customers, rentals, items, tariffs, payments, charges, maintenance, warehouse movements and staff actions. Instead of disconnected rows, the owner sees a business story that can be audited.

What gear rentals need

• Bookings for trip dates
• Completeness: pegs, bags, flysheets
• Drying and cleaning after return
• Damage and deposits

How ProkatOS helps

• Shows gear available for the dates
• Records condition with checkout and return photos
• Sends gear to service after a rental
• Charges damage within the same rental

Customers get complete, clean kits, and the rental stops losing pegs or arguing about holes without proof.

What ProkatOS covers

Start with clients, an item catalog, tariffs, rentals and payments. Then add finance, warehouse, reports, web portals, notifications, automated backups and custom development.

Roles keep work controlled: operators handle rentals, accountants review money, administrators manage settings and permissions.

Business result

Owners can see rented items, customers with debt, maintenance, popular tariffs, promo code usage and item profitability.